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The hamburg or "sandwich" approach to feedback

Overview

The sandwich or 'hamburger' approach to feedback What did the speaker do that is worth repeating?
How can I help him/her be a better sneaker?
What can I say to be sure the speaker will want to speak again?

The Top Bun

The top bun is the biggest. This is where you point out three or four things the speaker did right -- things that you liked and would recommend triey do again. (Good eye contact. Loud voice. Good joke. Good story. Good topic.)

The "meat" of your evaluation

Then comes the critical "meat" of your evaluation -- the all important "protein" of your observations that enables a speaker to grow big and strong. This is where you make a couple suggestions for improvement. (Perhaps use more gestures. Speak with a bit more vocal variety. Perhaps organize the speech so that the most effective story is last.)

The bottom, skinny bun

The bottom, skinny bun is where you end your evaluation with one or two more positive things about the speaker and/or the speech. Your comments are ones that make the speaker want to get up and speak again.

All together - A recipe for great feedback

The "recipe" of the Hamburger Evaluation can be used any time you are giving someone feedback-whether to a speaker, colleague, spouse, or child. This type of evaluation lends itself to being positive, nurturing, helpful-a "hamburger" that anyone can sink his or her teeth into!

This tip was presented by Ellen.
Thanks to a fellow toastmaster for providing the original drawing and text.

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